System Status
All systems are operational
Maintenance
2026.01 Infor Monthly CU Updates for GOVCloud Tenants (January 16th)

Luma will be undergoing maintenance Friday, January 16th at 10:00 pm to Saturday, January 17th at 8:00 am. Users may experience system delays and Birst will be unavailable during this time. Thank you for your patience.

Incident Log

February 17, 2025

No incidents reported

February 16, 2025

No incidents reported

February 15, 2025

No incidents reported

February 14, 2025

No incidents reported

February 13, 2025

DUO MultiFactor Authentication DUO is experiencing technical issues in SMS/PhoneCall MFA.

At present, using SMS Text/Phone Call Authentication Methods in DUO MFA is failing. Only DUO Push is working at this time. If you are able to use DUO Push, you can still access LUMA. We are monitoring this closely and will update regularly.

  • We are seeing successful SMS and Phone Call Delivery, LUMA users should be able to resume LUMA signin with SMS/Phone Call MFA methods.

  • Identified - We have identified the issue causing Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.

  • February 12, 2025

    No incidents reported

    February 11, 2025

    No incidents reported